Terms and Conditions
GENERAL CONDITIONS OF SALE
Object
These general conditions of sale (hereinafter “General Conditions”) are applicable to all sales of products
sales of products (hereinafter “Products” or “Product”) concluded at a distance through the website
www.vanityislandhot.it (hereinafter, “Site”).
The language available to conclude the contract through the Site is Italian.
The Client must carefully read the General Conditions made available on the Site, in order to
allow their knowledge, storage and reproduction, pursuant to Article 12, paragraph 3, of the
Legislative Decree 9 April 2003, n. 70 (“Implementation of Directive 2000/31/EC, hereinafter, “Decree
Ecommerce Decree”).
All contracts concluded through the Site are governed by these Terms and Conditions and by Italian law, in particular by
Italian law, in particular by Legislative Decree September 6, 2005, n. 206 (hereinafter, “Consumer Code”) and
by Legislative Decree February 21, 2014 n.21, with specific reference to the regulations on
distance contracts and by Legislative Decree 9 April 2003 n.70 on certain aspects concerning the
electronic commerce (hereinafter “Ecommerce Decree”)
Identification of the person in charge of the sale
The products purchased on www.vanityislandhot.it/ are sold by:
Vanity Island Hot by Oil Art Sas
31010 Fonte, via dell’Artigianato 27 (Tv) Ita
P.I IT04004210268
Tel. +39 3385435509
E-mail: info@vanityislandhot.it
(hereinafter, “Vanity Island Hot”).
Information relating to the Products and their availability
The information relating to the Products, with the relevant product codes, are detailed on the Site.
The essential characteristics of the products are presented within each product sheet. The
graphical representation of the Products proposed on the Site, as well as the images and colors correspond to the
the photographic image of the Products and has the sole purpose of presenting them for sale, without any
guarantee or commitment of Vanity Island Hot about the exact correspondence between the image depicted on the Site and the
real Product. This applies, in particular, for the chromatic aspects that may not be corresponding to the real
the real ones due to the effect of the Internet browser or monitor used.
All products are subject to availability at the time. Vanity Island Hot reserves the right at any time to
vary the type of products purchased online on the Site. During the procedure for the conclusion
of the contract will be communicated to the customer any inability to proceed with the order due to
the unavailability of the ordered product.
Price
The prices of the Products are expressed on the Site in Euro and are inclusive of all applicable taxes or duties
in accordance with the fiscal regime of Vanity Island Hot. Prices may be subject to updates, so the customer must be sure of the final price.
Customer must check the final price of sale before placing the order.
Conclusion of contract
The information contained in the Site does not constitute an offer by Vanity Island Hot.
The publication of the products displayed on the Site is an invitation to the Customer to formulate a
contractual proposal. The order sent by the customer has the value of a contractual proposal and involves the
full knowledge and acceptance of the General Conditions.
The Customer can purchase the products present in the electronic catalog Vanity Island Hot, illustrated in detail in the
in the site within the respective sections by category of product, respecting the technical procedures
of access illustrated therein.
Precisely, to conclude the contract is necessary to fill out the order form in electronic format
and transmit it to Vanity Island Hot electronically, following the instructions. In the order form is
contained in the order form is a reference to the General Conditions of Sale and information on the right of withdrawal and a summary of the
information on the essential characteristics of each product ordered and its price
(including all applicable taxes and fees in accordance with the tax system of Vanity Island Hot, are also indicated
also transport costs), means of payment and mode of delivery of products purchased,
the conditions for the exercise of the right of withdrawal and how and when to return the products.
Before sending an order proposal, you will be asked to carefully read the General Terms and Conditions of
General Conditions of Sale, as they will be binding once the contract is concluded in addition to the information
on the right of withdrawal and to print or keep a copy.
If the customer needs to correct any errors in data entry, will have to proceed with
their change, before submitting your order proposal.
The correct receipt of the proposal of the Customer is confirmed by Vanity Island Hot by an automatic response
The correct receipt of the proposal of the customer is confirmed by Vanity Island Hot by an automatic response sent to the e-mail address provided by the customer, which confirms the correct
receipt of the proposal within the information systems. This confirmation message will indicate an
“Order Number”, to be used in any subsequent communication with Vanity Island Hot. The message will propose, in addition to
The message will propose, in addition to the information required by law, all data entered by the customer who agrees to verify the
correctness and to communicate promptly any correction. Possible additional expenses
determined by errors in the data not reported promptly, will be borne exclusively by the customer.
Each order can be viewed by the customer on the site, in their personal area, immediately
after sending the order itself.
The contract entered into between Vanity Island Hot and the Customer must be considered concluded when the Customer receives
confirmation by Vanity Island Hot that its proposed order, sent in accordance with the procedure of purchase
indicated on the site, has been successful.
In accordance with the provisions of Article 53 of the Consumer Code, at the time of confirmation
order confirmation Vanity Island Hot will transmit to the customer, by e-mail information relating to the
essential characteristics of the products purchased, a detailed indication of the price and means of payment
payment, the geographical address of Vanity Island Hot to which you can make complaints, information on services
services and existing commercial guarantees. The Customer must immediately verify the content
The customer must immediately check the content of the communication and immediately report to Vanity Island Hot any errors or omissions. Vanity Island Hot has the right
to accept or not, at its discretion, the order sent by the customer, without the latter being able to
claims or rights of any kind, for any reason, including compensation, in case of non-acceptance of the order itself.
of the order itself. In such cases, the proposed order sent by the customer must be considered invalid and
any effectiveness. Vanity Island Hot will transmit to the customer, by e-mail, a communication
stating the non-acceptance of the proposed order and the non-conclusion of the contract,
Also taking care of the cancellation of any charge and / or expense to the customer.
It is possible that there are occasional non-availability of the products offered. In this case, Vanity Island Hot reserves the right to
partially process the order. In this case will be charged only the amount corresponding to the order
partially processed.
Payment methods
The customer can pay the price of the products by paying online (Paypal) or
Credit Card.
Vanity Island Hot accepts payments made by, Credit Card and Paypal.
Payments with PayPal are charged to the customer at the time of the proposed purchase, so in the
case that, for whatever reason, the product should no longer be available, the amounts will be returned.
In the event that, for any reason, the debiting of the amounts due by the customer proves impossible, the purchase process
will be automatically canceled and the purchase canceled.
Invoicing
Will be issued an invoice for each order of the customer who has entered their tax code and each
order for which an invoice has been requested at the conclusion of the order. To issue the
invoice are the information provided by the customer at the time of an order. No change will be possible
after the issuance of the same. In phase of order it is necessary to indicate if the address of consignment is
different from the billing address. If the customer chooses not to enter your tax code, Vanity Island Hot not
issue an invoice or certify the payment by issuing a receipt or fiscal receipt (art.22,
paragraph 1 DPR 633/72 and art. 2 lett. oo) DPR 696/96).
8.Transport, delivery and shipping costs
The Products purchased on the Site will be delivered to the address indicated by the Customer. Will not be made
deliveries will not be made to PO boxes. The delivery costs are charged at the time of payment online according to
function of the weight and size of the items purchased, only in the case of some promotions the shipment
may be free. All purchases will be delivered by selected courier however
Express Courier (hereinafter, “Courier”). Vanity Island Hot is not responsible for delays not foreseeable and / or
attributable to the Courier. Vanity Island Hot is committed to collecting any reports of non-delivery or delayed
delivery of products through the Customer Service and, where appropriate, to assist the customer to protect their
rights by law. Except in cases of force majeure or unforeseeable circumstances, in accordance with Article 54 of the Code of
Consumer Code and Article 61 of Legislative Decree 21 February 2014 n.21, the Products will be delivered without
delay within a maximum period of 10 (ten) days from the date of conclusion of the contract, unless
Vanity Island Hot does not communicate within the same period, by email, the inability to deliver the
Products ordered as a result of the unavailability, even temporary, of the same.
The terms indicated at the time of the purchase order are indicative and not exhaustive.
Right of withdrawal – Information
The customer, if it is a consumer (ie the person who buys the products for purposes unrelated to
his own commercial, handicraft, entrepreneurial or professional activity) has the right to
right to withdraw from the contract, without giving reasons, within 7 (seven) days from the date on which, even through a third
in which, also through a designated third party, other than the carrier, acquires physical possession of the Products, or
in case of a contract relating to multiple goods ordered in a single order and delivered separately, from the day on which the
day on which the Customer or a third party, other than the carrier and designated by the carrier, acquires physical possession of the last good
of the last good.
To exercise the right of withdrawal is necessary to inform Vanity Island Hot of the decision to withdraw from the
contract, by submitting an explicit statement (eg letter sent by mail, fax or e-mail) or by using the standard form
electronic mail) or using the standard form of withdrawal attached to the Legislative Decree 21 February 2014
n.21 (Annex I,part B).
The communication must contain:
(a) the explicit manifestation of the decision to withdraw from the contract;
(b) progressive order number communicated by Vanity Island Hot at the time of confirmation of the purchase.
The right of withdrawal applies to the product in its entirety, you can not exercise the withdrawal only
on part of the products purchased.
The addresses to which to send the communication are as follows:
Vanity Island Hot by Oil Art Sas
31010 Fonte, via dell’Artigianato 27 (Tv) Ita
P.I IT04004210268
Tel. +39 3385435509
E-mail: info@vanityislandhot.it
To respect the withdrawal period, it is sufficient to send the communication before the expiry of the period
of withdrawal. The products must be returned or delivered to Vanity Island Hot at the address mentioned above without undue
delays and in any case within 14 (fourteen) days from the day on which the withdrawal from the contract has been communicated.
contract. The deadline is met if the Customer returns the Products before the expiry of the period of 14
(fourteen) days. The costs of returning the Products shall be borne by the Customer. Products must
be returned or delivered in their original packaging, undamaged, unused, undamaged and accompanied by the attached seal.
accompanied by the seal attached. Vanity Island Hot can not accept the return if these conditions are not
correctly respected and if the label or the sticker or the seal are not intact and attached to the Products.
After verifying the proper execution of the terms and conditions set out above, Vanity Island Hot will
send, via e-mail, its confirmation of acceptance of returned products and will
to activate the procedure for the refund of all payments received by the Customer, without undue delay and
in any case within (14) fourteen days from the day in which it has been informed of the decision of the Customer to
withdraw from the contract and once verified that the withdrawal has taken place in accordance with the conditions above
reported.
The refund will be made using the same means of payment used by the Customer for the initial transaction,
unless otherwise agreed with the customer who will not incur any costs as a result of this refund.
For purchases made with cash on delivery, Vanity Island Hot will proceed with the refund by bank transfer or
credited to the customer’s Paypal account. The actual time for the re-credit or the return of the amounts
depends on the mode of payment used.
The refund may be suspended until Vanity Island Hot has received the products or until the customer has not
has demonstrated to have returned the goods, whichever comes first. The occurred
The refund will be confirmed by email.
If the terms and conditions for the exercise of the right of withdrawal are not met, there will be no right to
to the reimbursement of the sums already paid. The rejection of the return will be communicated to the customer by
The rejection of the return will be communicated to the customer by Vanity Island Hot by email, in the same manner and in the terms described above for the acceptance. The
Customer may, however, regain, at its own expense, the products in the state in which they were returned to
Vanity Island Hot. Vanity Island Hot will not be responsible for reimbursement or compensation for products shipped but that have not
have never been received by Vanity Island Hot due to loss, theft or damage not attributable to Vanity Island Hot.
The Customer will be held responsible for the decrease in value of the Products resulting from a
manipulation other than that necessary to establish the nature, characteristics and operation.
Legal guarantee of conformity
The Customer, if he is a Consumer (i.e. the natural person who purchases the Products for purposes
unrelated to their commercial, craft, business or professional activity, if any
carried out) has the right to make use of the legal guarantee provided by the Consumer Code in Articles 128-132.
To take advantage of the guarantee, the Customer must retain the proof of payment that
will receive from Vanity Island Hot.
This guarantee provides, among other things, that the consumer, under penalty of forfeiture, report to Vanity Island Hot the possible
lack of conformity found in the product purchased within 15 (fifteen) days from discovery.
To this end, the customer must contact the online assistance at the following address:
Vanity Island Hot by Oil Art Sas
31010 Fonte, via dell’Artigianato 27 (Tv) Ita
P.I IT04004210268
Tel. +39 3385435509
E-mail: info@vanityislandhot.it
Vanity Island Hot is responsible for lack of conformity of the products that occur within 15 (fifteen) days from delivery of the product.
Beyond that period, Vanity Island Hot will not be responsible for defects of conformity
found by the consumer. It refers, in any case, for the discipline of the legal guarantee, the rules of the
Consumer Code referred to in Articles 128 and following and to art.3 of these General Conditions of
Sale for what concerns the characteristics of the Products.
In case of lack of conformity of the products Vanity Island Hot will provide for their reimbursement, excluding any other
further responsibility.
Errors or inaccuracies
Vanity Island Hot is committed to providing information constantly updated in the sections of the Site relating to the
description and / or sale of the Products. However, it is not possible to guarantee the complete absence of errors. The
pages of the Site in question may contain typing errors, inaccuracies or omissions, for example relating to
for example relating to price, availability of the Product and the information sheet of the Product itself.
Vanity Island Hot reserves the right to correct the errors, inaccuracies or omissions even after it has been
sent an order proposal and also reserves the right to change or update the information at any time without prior notice.
time without prior notice.
Applicable law and competent court
These General Conditions are governed by Italian law. All disputes that
concerning the Consumers will be subject to the competence of the Judge of the place of residence of the
seller (Vanity Island Hot).
Changes and updates
Due to any changes in its business activities or in order to comply with applicable laws, Vanity Island Hot may modify the
Applicable laws, Vanity Island Hot may modify these Terms and Conditions at any time, by publishing
the changes on the Site and indicating the date on which they were made. Any change will be effective
immediately after publication. The continued use of the Site by the Users constitutes manifestation of the
acceptance
of the modified General Conditions.
Privacy Policy and Terms of Use
Users are requested to read carefully, in the appropriate sections, the Privacy Policy and the General Conditions of
General Conditions of Use that regulate the way in which Vanity Island Hot processes personal data and the rules for the use of the
Site, so that by using this Site the Users declare to be aware of the conditions, they accept them and they
accept them and undertake to act in accordance with them.
Contact
For further information and assistance on the Site or on how to purchase online, orders and shipments,
refunds and returns of products purchased the customer can always contact Vanity Island Hot at the following
e-mail address: info@vanityislandhot.it
Last update: February 2, 2021
